"The Massachusetts health care rollout, people came on average of 18 times to the marketplace website before they signed up for insurance. . if they don't get these glitches figured out fast, people aren't going to come back for visits 15 through 18. . I hope they are working day and night to get this done. And when they get it fixed, I hope they fire some people that were in charge of making sure this thing was supposed to work."
former White House press secretary
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